Privacy Policy

Effective Date: 2026

At QITMIR – Quality Herbs, Healthy Living (operated by M/s Zaims Group) and accessible at https://qitmir.in, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

Who we are

Our website address is: https://qitmir.in
Legal Name: M/s Zaims Group
Business Type: Individual
Address: Hatigaon, Mother Teresa Path, Guwahati – 781038, Assam, India
Email: zaimccblock@gmail.com
Phone: +91 70021 70879, +91 60029 30721

2. Information We Collect

When you use our website, we may collect:

Cookies & Usage Data: To improve user experience

Personal Information: Name, email, phone number, billing & shipping address

Order Information: Products purchased, transaction details

Technical Data: IP address, browser type, device info

3. How We Use Your Information

We use your data to:

Prevent fraud and ensure security

Process and deliver your orders

Provide customer support

Improve our website and services

Send offers and updates (if opted-in)

4. Payments

We use Razorpay as our secure payment gateway. Your payment details are processed securely by Razorpay and are not stored on our servers.
Razorpay Privacy Policy: https://razorpay.com/privacy/

5. Shipping & Delivery

We use Shiprocket and its courier partners for order fulfillment.
Your shipping details are shared only for delivery purposes.

6. Cookies

We use cookies to:

• Save login and preferences
• Improve browsing experience
• Analyze website traffic

You can disable cookies through your browser settings.

7. Comments

When visitors leave comments, we collect data shown in the comment form along with IP address and browser information for spam detection.

An anonymized string (hash) from your email may be shared with Gravatar.
Gravatar Privacy Policy: https://automattic.com/privacy/

8. Media

If you upload images, avoid including location data (EXIF GPS), as it can be extracted by others.

9. Embedded Content

Our site may include embedded content (videos, images, etc.).
These external sites may collect data and use cookies independently.

10. Data Sharing

We do not sell your personal data.
We may share data with:

• Razorpay (payments)
• Shiprocket (shipping)
• Analytics & Ads platforms (Google, Meta, etc.)

11. Data Retention

• Order data is stored for legal and operational purposes
• Comments may be stored indefinitely
• Users can edit or delete their personal data anytime

12. Your Rights

You can:

• Request access to your data
• Request correction or deletion
• Request a copy of your data

Contact: zaimccblock@gmail.com

13. Security

We implement reasonable security measures, but no system is 100% secure.

14. Advertising & Tracking

We use tools like Google Analytics and Facebook Pixel to improve user experience and marketing performance.

15. Updates to This Policy

We may update this policy from time to time. Changes will be posted here.

16. Contact Us

📧 Email: zaimccblock@gmail.com
📞 Phone: +91 70021 70879, +91 60029 30721
📍 Address: Hatigaon, Mother Teresa Path, Guwahati – 781038, Assam, India