Terms And Conditions
Effective Date: 2026
Welcome to QITMIR – Quality Herbs, Healthy Living (operated by M/s Zaims Group). By accessing or using our website https://qitmir.in, you agree to be bound by the following Terms & Conditions. Please read them carefully.
1. General
- This website is owned and operated by M/s Zaims Group
- By using this site, you agree to comply with all applicable laws and these terms
- We reserve the right to update or modify these terms at any time without prior notice
2. Products & Services
- We offer Assam tea products (Green Tea, Orthodox Tea, CTC Tea)
- All products are subject to availability
- We strive to display accurate product descriptions, but minor variations may occur
3. Pricing & Payments
- All prices are listed in INR (₹) and are subject to change without notice
- Payments are processed securely via Razorpay
- We are not responsible for payment failures due to third-party issues
4. Order Acceptance
- Once an order is placed, you will receive confirmation
- We reserve the right to cancel or refuse any order due to:
- Product unavailability
- Pricing errors
- Suspicious or fraudulent activity
5. Shipping & Delivery
- Orders are shipped through Shiprocket and its courier partners
- Delivery timelines may vary depending on location
- Delays caused by courier services or unforeseen circumstances are not our responsibility
6. Returns & Refunds
- Returns and refunds are governed by our Refund & Returns Policy
- Please refer to that page for detailed information
7. User Responsibilities
You agree not to:
- Use the website for unlawful purposes
- Provide false or misleading information
- Attempt to harm, hack, or disrupt the website
8. Intellectual Property
- All content on this website (logo, images, text, design) belongs to QITMIR / M/s Zaims Group
- Unauthorized use, reproduction, or distribution is strictly prohibited
9. Limitation of Liability
- We are not liable for:
- Any indirect or incidental damages
- Loss due to misuse of products
- Delays or failures beyond our control
10. Privacy
- Your use of this website is also governed by our Privacy Policy
- Please review it to understand how we collect and use your data
11. Third-Party Services
We may use third-party services such as:
- Razorpay (payments)
- Shiprocket (shipping)
- Google / Meta tools (analytics and ads)
We are not responsible for their policies or actions.
12. Governing Law
These Terms & Conditions are governed by the laws of India.
Any disputes shall be subject to the jurisdiction of courts in Guwahati, Assam.
13. Contact Us
If you have any questions about these Terms & Conditions:
📧 Email: zaimccblock@gmail.com
📞 Phone: +91 70021 70879, +91 60029 30721
📍 Address: Hatigaon, Mother Teresa Path, Guwahati – 781038, Assam, India